How to Order by Phone
NOTICE REGARDING ORDERS DURING NON-BUSINESS HOURS
HPDI OFFERS YOU MORE WAYS TO ORDER 24 HRS A DAY, 7 DAYS A WEEK!!
In order to better serve you during non-business hours, we now use an ANSWERING SERVICE for taking orders and messages. You will reach our Answering Service when you call our Toll-Free line (1-800-228-4265) during the week between approx. 4:30 pm and 9 am (after hours), and between 11:45 am and 1 pm (lunch hour) (MST), as well as during weekends and Holidays.
If you prefer to place an order or request for information on our office answering machine (and bypass our Answering Service) during non-business hours, place orders directly on our Service Line answering machine: 1-520-896-9193. We also accept orders by FAX: 520-896-9160.
If you would prefer to speak with an HPDI Customer Service Agent, please call us during our regular business hours, 9 am– 11:45 am and 1 pm–4:30 pm, Arizona time. We will be pleased to assist you!
SUMMARY OF PHONE ORDERING OPTIONS
- Call DURING our regular business hours to reach an HPDI Customer Service Agent: M-F 9 am-11:45 am and 1 pm-4:30 pm, Arizona time. You can call our TOLL-FREE Number (1-800-228-4265) or either of our Service Lines (1-520-896-9193 or 520-896-2198).
- Call our TOLL-FREE Number (1-800-228-4265) AFTER business hours to reach our Answering Service. They will take messages and orders. We will return your call, if necessary.
- Call our SERVICE LINE (1-520-896-9193) AFTER business hours to leave your order, request for information, or other message on our office answering machine. We will listen to your message during the morning of the following business day. We will then immediately process your order, respond to your request, or return your call, if necessary.
WE LOOK FORWARD TO SERVING YOU! THANK YOU FOR YOUR BUSINESS!