Returns Policy

Within 45 days of receipt, unopened items may be returned for any reason. We will not refund shipping costs. Defective items may be returned for any reason within 45 days of receipt with a full refund of your purchase price. Due to limited shelf life, we cannot accept returns on products after 45 days.

If you would like to request a refund or exchange, please contact us at 1-520-896-2198 during business hours (9-11:45 am, 1-4 pm AZT) to request authorization for a return. Briefly explain to us your reason(s) for requesting a return or exchange. We can better serve you if we understand the reasons for your request. If we grant your request for a return or exchange, then you may send the package back. When we receive your package, we will credit the card you paid with or send a check for the full purchase price of your product(s), minus any applicable shipping costs. Please allow up to 4 weeks for package delivery to us, and for us to process your request(s).

Please ship returns to:

HPDI Returns Dept.
PO Box 5600
670 W. Camino Yucca
Oracle, AZ 85623

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Returns Policy